This is Sam Parker's follow-up to his bestselling book 212° the extra degree®. It's all about embracing a positive attitude and taking action... an inspiring message of service.
Used by thousands of people, companies, and organizations, it's a wonderful way to remind ourselves and the people around us to be positive and more service-oriented with those we serve (our colleagues, customers, patients, students, family, etc.). It's perfect for customer service training (and remember... customer service is a part of almost everyone's work).
There are 5 ways to smile (wake up, be thankful, be approachable, complain less, smile more) and 4 ways to move (start early and go long, exceed expectations, have a sense of urgency, be resourceful and resilient).
Start with the book (a quick 20-minute read which means people will really read it) or create a 'Smovement' of your own with the meeting or training material. It's simple enough to kick off or support an upcoming meeting, project, or goal and deep enough to stand on its own as a theme. You might even find it helpful as an on-boarding tool or first-read for new hires (to set service expectations). Browse our meeting and training packages below or Build-Your-Own Meeting Package here.
Connect with Sam here. To evaluate the complete Smile & Move video, please call or email Bethany (Bethany@GiveMore.com).
Ready to Smove? (Someone who Smiles & Moves)
Shop Everything
Smile & Move®
Call us at 1-866-952-4483
(Bethany or Jessie would love to help!)
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